frequently asked questions

SERVICES WE PROVIDE?

Individuals:

Birthdays, Holidays, Brunch, Baby Showers, Gender Reveals, Poker Nights, Dinner Parties and Get Together with Friends.

Weddings:

Engagement Parties, Wedding Parties, Bridal Showers, Rehearsal Dinners, Wedding Reception, and After Parties.

Corporate:

Business Lunch Meetings, Work Anniversaries, Employee Gifts, Realtor Closing Gifts, Corporate Events and Parties.


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EVERY BOARD?

At Charcuterie Houston we are committed to providing safely prepared, fresh, and delicious Charcuterie boards for you.

Every Charcuterie Boards is: Handmade, prepared while wearing a mask and gloves, and also prepared on a clean and sanitized surface.

“This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department.”

Thank you for supporting your local business and follow us on @CharcuterieHouston for the latest updates.


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HOW DO I ORDER?

It’s simple! Click here to request an Order. We will follow up with you to confirm your charcuterie boards order, delivery or pickup details, and payment. That’s it!

All grazing boxes and board orders are confirmed upon receipt of payment.


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ALLERGY AND DIETARY RESTRICTIONS?

At Charcuterie Houston we do not operate in a 100% allergy free/nut free environment, orders require refrigeration upon delivery/pickup and certify that we are not responsible for any food related issues. Major food allergens that are present in the product: such as eggs, nuts, soy, peanuts, milk, and wheat.

We can customize boxes to most dietary requirements, including vegetarian, vegan, gluten-free, pork-free, nut free and more.  If you have a specific dietary restriction(s), please let us know and we can discuss alterations to your order!


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WHAT IS YOUR CANCELLATION POLICY?

All grazing box and board orders are non-refundable at any time, however we are happy to change your delivery date if more than 48 hours notice is given.

This is to cover the costs of any produce, short shelf life products and/or florals already bought for your order.


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WHAT MEATS & CHEESES DO YOU USE?

We vary what meats, cheeses and accoutrements we use depending on what is in season and what is freshly available at the time. We can assure you they are all delicious! Our boards are made fresh to order with the highest quality ingredients that you and your guests will be sure to enjoy!

For inquiries on custom boards, please contact us.


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HOW DO I PAY?

Charcuterie Houston accept payments through Venmo, Zelle, Cash and Credit Cards (5% fee will apply).

All orders require full payment upon receiving the payment request and/or confirmation of your order (via email or text).

Orders are confirmed upon receipt of payment.


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WHERE DO YOU DELIVER TO?

We offer delivery to the Sugar Land, Richmond, Katy, Cinco Ranch and neighborhoods in Houston, TX. Orders are subject to a delivery fee depending on the provided zip code/address. Please contact us to discuss further.


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